Open Nav
RoundGlass Sports Enabling Holistic Wellbeing & Meaningful Living

Terms of Use

 

Copyright 2018 RoundGlass Reach. All Rights Reserved.

At RoundGlass Reach, We aim to provide our customers with the means to achieve their wellbeing goals by giving them access to know-how provided by various wellbeing practitioners in the space of diet, fitness, stress management, mindfulness as well as other wellbeing practises and also intend to provide access to a marketplace for various wellbeing products and solutions; more about these services and products is specified below.

On signing up/subscribing to/logging on to/use of the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application (defined below) on a mobile/tablet/ipad/personal computer or any other device or platform, the following Terms & Conditions are accepted and agreed to by You:

  1. Us/We/Our/Company” shall mean RoundGlass LLC, having its registered office at 1756 114th Ave SE, Bellevue WA 98004, United States of America (“RG”) and using the Service Mark ‘RoundGlass Reach’ and (hereinafter referred to as ‘RoundGlass Reach’) to govern your engagement with and usage of RG’s services and or facilities, offered through its webpage or application (“REACH”) via the mobile, PC or any other device/platform. “You/Your” shall mean You: the customer (i.e. any person or organization to whom We and Our service providers agree to provide services at cost or free of charge, as the case maybe).
  1. Acceptance of Terms: You shall be deemed to have agreed to and accepted these Terms & Conditions (and future modifications) if You Sign Up/ Subscribe for REACH through its website/ application across any device or platform.By signing up/subscribing, You have confirmed that you are above the age of 18 (eighteen) years and acknowledged that You have read & understood Terms & Conditions completely and agree to abide by them. You agree to comply with the applicable local laws, of the territory where you are located and for the use of the ‘RoundGlass Reach’ website and application and We shall not be responsible for any violation of laws by You.You are hereby prohibited to reproduce, duplicate, copy, transfer, license, rent, sell, trade or resell software or any Content (as defined below) made available to you on ‘REACH’ for any commercial purposes or self fulfilling financial gain.
  1. Registration & Charges: For the purposes of using the all the functionalities of REACH, including viewing Your medical records, scheduling an appointment with and communicating with a Healthcare Provider, you shall be required to register yourself on REACH by creating a username and a password. For the purposes of securing your registration, you shall be required to share certain details including, but not restricted to, your name, age, sex, email address and phone number.RG may at any time decide on its sole discretion and authority to impose and/or change the non-refundable monetary charges for the use of the RoundGlass Reach’ website, and/or the ‘REACH’ application by You. The amount of these monetary subscription charges shall be intimated to You either during the Sign Up/Subscription, purchase process, and/or on logining in, or subsequently by an e-mail or SMS or a notice within the RoundGlass Reach’ website, and/or the ‘REACH’ application as and when applicable. The subscription charges may be periodic and any non-payment of such charges at the time of renewal would lead to the expiriy or deactivation of Your account. You are at liberty to not pay the monetary subscription charges due but You then accept that RG shall in such event, have complete and sole right to discontinue your Subscription/membership/usage of the RoundGlass Reach’ website, and/or the ‘REACH’ application and delete/deactivate your account such that all data stored by You on  the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application or with RG shall be irrevocably lost upon any such expiration/deactivation of the account.You are required to remember your username and password details and keep the same confidential. In the event where you have misplaced your username and password details, you can retrieve and change the same using the “forgot username/password” option on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application.
  1. Content: On signing up/subscribing to/logging on to/use of the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, You will be provided with access to various tools, information and advice on habits, tasks, diet, exercise, nutrition and other health based and wellbeing topics including but not limited to the details of medical practitioners registered on ‘RoundGlass Reach’ (“Content“). All this Content is proprietary and is created either in-house by RG and/or legally sourced from a network of voluntarily participating healthcare providers or medical practitioners or organizations and wellbeing consultancies or organizations or individuals (“Partners“). While You may share the information received from ‘RoundGlass Reach’ website, and/or the ‘REACH’ application with Your social network and on the website/ application, You must ensure at all times that the branding of ‘RoundGlass Reach’ is adequately present in all such communication and that all due credit is given to ‘RoundGlass Reach’ for the use of the Content in achieving Your wellbeing and fitness goals. Any plagiarism or copying of Content is strictly prohibited and shall be enforced legally. We reserve the right to change, edit, adapt or modify the Content at any time due to internal and external reasons.THE CONTENT ON ‘ROUNDGLASS REACH’ DOES NOT CONTAIN OR CONSTITUTE AND SHOULD NOT BE INTERPRETED AS MEDICAL ADVICE OR OPINION.  ‘‘RoundGlass Reach’ WEBSITE, AND THE ‘REACH’ APPLICATION IS/ARE NOT A MEDICAL ORGANIZATION AND OUR STAFF WILL NOT AND CANNOT GIVE MEDICAL ADVICE OR DIAGNOSIS AND WILL NOT BE HELD RESPONSIBLE IF ANY CONTENT INCLUDING BUT NOT LIMITED TO THIRD PARTY DATA, PARTNER CONTENT or DOCTOR’S RECORD’S (defined at clause 9(c) below), IS INTERPRETED AS SUCH BY YOU.It shall be noted that REACH is intended for use only by healthy adult individuals. REACH is not intended for use by minors or individuals with any type of health or medical condition or allergies. If You are on undergoing any medical treatment or on any prescribed medication, please consult your doctor before using REACH.
  1. Doctor Search and Appointment Scheduling
    • The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will provide you details about the medical practitioners registered on the REACH App to search for doctors but You are ultimately responsible for choosing your own doctor or health care provider.
    • The results of any search you perform on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application for medical practitioners including ranking /feed backs/Testimonials of medical practitioner should not be construed as an endorsement by RG of any such particular medical practitioner.
    • The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will use its best efforts to verify the authenticity of the Healthcare Providers. However, RG shall not be held liable for any incorrect or misleading details of Healthcare Providers mentioned on the Mobile Applications.
    • Please note that the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application is a platform for providing all the Content relating to medical practitioners and the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application does not recommend, promote, suggest or endorse any particular doctors, dentists, health care providers, procedures, opinions, or other Information that is available on its platform. You agree that selection of content from any medical practitioner on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application is at your sole discretion and is not based on any representations or recommendations by RG, and is therefore your sole and exclusive responsibility.
    • On the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application you can book an appointment with a registered medical practitioner who has registered on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application . While the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will use it best efforts to arrange a confirmed appointment from such medical practitioner, the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application does not guarantee the same. Further, RG has no liability if such confirmed appointment is later cancelled by the concerned medical practitioner or his office, or if the concerned medical practitioners are not available as per the given appointment time.
    • Payment and Cancellation Policy – the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will not be responsible for any cancellation or payments made to the medical practitioners or any refund in relation thereto.
    • The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will not be responsible for any cancellation of the appointment made through the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application platform by You, and You should do it yourself.
  1. Consultation

    • You understand and agree that any interactions that You may have with a medical practitioner facilitated through the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application or face-to-face and all the associated issues, including but not limited to health issues and Your experience, will strictly be between You and the medical practitioner, and will be subject to the applicable doctor-patient confidentiality. You shall not hold RG responsible for any such interactions or any outcome of such interactions.
    • The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application does not provide any healthcare or medical advice or services related to diagnosis and hence, shall not be responsible for any outcome between You and the medical practitioner you interact with, pursuant to any interactions facilitated on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application. If you decide to engage with a medical practitioner to provide medical services to You, You do so at your own risk.
    • Where the consultation is facilitated on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, RG shall not be responsible for any breach of service or service deficiency or non-satisfactory service by any medical practitioner. RG cannot assure nor guarantee the ability or intent of the medical practitioner(s) listed as consultants on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application to fulfill their obligations towards you.
    • As a result of the consultation facilitated on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application any advice or opinions relating to medication, procedures, diagnosis, treatment, etc., is provided to you by the Healthcare Provider in his capacity as a qualified practitioner and any use of such advice or opinions by you should be made exercising independent judgment. RG shall not be held liable for any prescription of incorrect medication or dose or any inadequacy in the quality of the treatment provided to you by the Healthcare provider or any inconvenience suffered by you owing to a failure on the part of the medical practitioner to provide the agreed services to you or any incorrect findings made in a diagnosis or in carrying out medical examinations.
  1. Parent/Patient Education
    • The Content available on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application is to improve your health literacy and assist you in clinical decision-making for yourself and also for your child in several ways, including but not limited to health and wellness articles, news feeds, and medicine reminders, drug interactions, lab and diagnostic services, allergies, dosages, as well as general health-care related information and resources, connecting You with the caregivers, and providing curated content etc. The Content available through the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute professional judgment. Information that may be shared on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application by medical practitioners and third parties, are beyond our control and RG shall not be liable in any circumstances for your reliance upon such information.
    • RG hereby clarifies that it does not guarantee or take any responsibility for the accuracy or completeness of information available from or through the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application. You must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content You obtain from or through the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, and You agree that RG is not responsible or liable for any claim, loss, or liability arising from the use of the Content.
  1. Billing and Payments
    • Billing will be done based on the concerned medical practitioner’s setup for his services. All the pricing is based on doctor’s fees and the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application does not own any responsibility for the same.
    • All payments will be done towards the respective practitioner. It is hereby clarified that the facility for payment of fees of the medical practitioners is not available on REACH at this time. All issues relating to the payment are resolved by the office of the concerned medical practitioner. REACH will not own any responsibility for refunds, delays and payment issues, and any such concerns shall be directly sorted with the concerned medical practitioner.
  1. Medical Records
    • the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will provide You with a free facility on its mobile application to maintain longitudinal health records, and this information shall be of two types:
      1. User-created: Information and documents uploaded by You as a user or information generated during Your interaction with the medical practitioner eg: appointment, chat, health trackers etc. (“User Records”);
      2. Medical Practitioner created: Health records generated by Your interaction with a medical practitioner on REACH (“Doctor’s Records”).

      The User Records and the Doctor’s Records is hereinafter collectively referred to as the “Records”.

    • Your Records are created only after you have signed up and explicitly accepted these Terms.
    • Any Doctor’s Records is provided on an as-is basis at the sole intent, risk and responsibility of the medical practitioner and the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application does not validate the information in such Doctor’s Records and further, makes no representation in connection therewith. You should contact the relevant medical practitioner in case you wish to point out any discrepancies or add, delete, edit or modify the Records in any manner.
    • Health and medicine related reminder provided by the Records and Health stats including device captured data is only a supplementary way of reminding you to perform your activities as prescribed by your medical practitioner or yourself; the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application and RG do not provide any clinical advice or take any ownership of such data and reminders.
    • the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application uses industry level security and encryption to your Records. However, the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application does not guarantee to prevent unauthorized access if you lose your login credentials or they are otherwise compromised.
    • To view your old medical records on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, You can provide access to your medical practitioner and you will be responsible for any outcome of providing such access.
  1. Care Circle
    • Through its Care Circle solution, the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application allows You to have the access to create, maintain or delete Records of person you care e.g. your children, your parents, friends, or any other acquaintances and person who has agreed to be a part of your care circle (“Dependants”). By registering Your Dependents with your own Records, You shall be responsible for the Records of your Dependents and You agree that any and all obligations, that Your Dependents would have had, if they had maintained their own separate individual Records, shall become Your obligations.
    • You agree that it shall be your sole responsibility to obtain prior consent of your Dependents in writing, and shall have right to share, upload and publish any sensitive personal information of forming part of your dependent’s Records. RG assumes no responsibility for any claim, dispute or liability arising in this regard, and you shall indemnify RG and its officers against any such claim or liability arising out of unauthorized use of such information.
  1. Vaccination Schedule for Children: The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will provide You with an option to manage vaccination schedule for your child. This information will be synced with your medical practitioner. Updates can be done by you or medical practitioner or other parent, i.e. father or mother, as the case may be. Information is given for easy management of vaccination for your child.The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application  will make all reasonable efforts to ensure that the management of vaccination through its platform is accurate. However, you are encouraged to verify the information available on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application before acting on it. Any liability that may arise out of relying on the data provided by the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application shall be solely borne by You. You shall always consult with the medical practitioner before administering any vaccination to your child.
  1. Growth Charts for Children: The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application will provide You with an option to manage & monitor growth of child using standard growth charts (IAP/CDC/WHO). This information will be synced with your medical practitioner. Updates can be done by you or medical practitioner or the other parent, i.e. father or the mother, as the case may be.The ‘RoundGlass Reach’ website, and/or the ‘REACH’ application  will make all reasonable efforts to interpret this information for you in an easy format and help you take corrective action for your child heath. However, you are encouraged to verify the information available on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application before acting on it. Any liability that may arise out of relying on the data provided by the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application shall be solely borne by You. You shall always consult with the medical practitioner before taking any action.
  1. Copyright & Trademark: The Content of the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application is either owned by or licensed to RG. All right to, title and interest in the content available via the the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, trademarks, service marks, and trade names displayed on ‘RoundGlass Reach’, and the Web Site URLs, are the property of RG, and are protected by copyrights, trademarks, patents, or other proprietary rights and laws.
  1. Cancellation & Refund Policy: Should You wish to cease using the ‘RoundGlass Reach’ website or ‘REACH’ application, please opt to “Unsubscribe” and “Deactivate Account”.In case of a corporate subscription or membership, should You cease to be employed with the corporate member (Your Employer), Your account will automatically be deactivated on intimation from the corporate member that You are no longer employed with them.Upon the deactivation/expiration of your account/membership, all Records and data stored by You on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application or with RG shall be irrevocably lost upon any such expiration/deactivation of the account.We currently do not allow any Refunds for any reason whatsoever. We would therefore suggest that You peruse the offerings in detail prior to making a purchase or payment.Consent to receive Content & Promotions: the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application that can be accessed via the mobile phone, PC and various other devices, You give Your explicit consent to receive Content as well as promotional offers from Us and our Partners from time to time on Your registered e-mail Id and registered mobile number either by email, calls, SMSs, WAP Pushes as well as by various other means not mentioned here, regardless of whether You are registered on the Do Not Call Registry or with any other such government / regulatory mechanism / body / platform / service. You agree that You cannot in any manner whatsoever bring any legal charges against RG or any of our partners for any Content or promotional offers that may be offered to You or accessed by You from time to time.
  1. Partners: RG does not recommend, promote or suggest any particular service partner. You agree that selection of any such partner, doctors, dentists, health care providers etc. on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application is at Your sole discretion and is not based on any representations or recommendations by Us, and is therefore Your sole and exclusive responsibility.
  1. Personal Information: You hereby give your explicit consent that any personal information, contact details, feedback data, Records or the like, which You send to RG or its affiliates will be treated as being non-confidential and non-proprietary in relation to the services being provided by RG via the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, and maybe collected, stored, used, processed, transferred between jurisdictions, unless such consent is expressly revoked. More information on the collection and processing of Your Personal Information is contained in the Privacy Policy.
  1. Limitation of Liability: To the fullest extent permissible by law RG or our partners, parent, subsidiaries, affiliates, officers, directors, agents, and employees disclaim all possible warranties over the content available on the the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application. RG makes no guarantees, nor can RG be responsible for the quality, accuracy, reliability compliance or legality over any of the Content on the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application procured by its partners. RG is not liable for any kind of damages, injury or loss of any nature whatsoever resulting from Content from its partners. Further, RG does not make any warranty that Content will meet Your requirements, or that access to the Content will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. It is further clarified that any Content downloaded or otherwise obtained through the email/application/SMS is used at Your own risk and You will be solely responsible for any damage to Your mobile, computer system, devices or loss of data that results from the receiving of such content.RG is a facilitator in providing access via the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application and is helping people based on their personal and specific requirements to follow a wellbeing journey and connect them to the medical practitioners or healthcare providers. RG does not provide guarantee for any kind of results and outcomes. Further, RG cannot be held  liable for any cause and effect of the advice. The Content of the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application is created by professionals who are considered experts in their field.In no event shall RG or our partners undertake any responsibility for any consequence relating directly or indirectly to any action or inaction You take based on the content available via the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application. You must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.Additionally, in no event shall RG or our partners be liable for any special, indirect, incidental, punitive, or consequential damages, including, without limitation, any loss of use, loss of profits, loss of data, cost of procurement of substitute services, or any other such damages, howsoever caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise resulting from (1) the use of, or the inability to use, the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application ; (2) unauthorised access to or alteration of Your transmissions or data; (3) the statements or conduct of any third party on the mobile application; or (4) any other matter relating to the the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application. These limitations will apply whether or not RG has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy. You shall not be entitled to specific performance of any of the Terms herein.These limitation of liability obligations will survive any termination of these Terms & Conditions.
  1. Indemnification: You agree to indemnify and hold RG and (as applicable) its partners, service partners, parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Your breach of the Terms & Conditions, Your violation of any law, or Your violation of the rights, contractual or otherwise, of any third party. These obligations will survive any termination of the Terms & Conditions.
  1. Complaints & Suggestions: Should You have any complaints and/or suggestions, please email us at reach.solution@round.glass.
  1. Grievance Officer: In case of any discrepancy or grievance with respect to the processing of your Information please contact :Ms. Sanam Singh at legal@round.glass.
  1. Governing Law & Disputes: Any disputes, differences and/or any other matters in relation to services provided by the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application and/or pertaining to these Terms & Conditions shall be governed by and construed in accordance with the laws of Delaware. The Parties hereby subject themselves to the exclusive jurisdiction of the courts at Delaware.

We reserve the absolute right to revise these Terms & Conditions which are subject to change without (i) any prior notice, (ii) assigning any reason or (iii) any liability whatsoever. Please refer to the website https://round.glass/reach from time to time for the updated Terms & Conditions. We have no obligation to individually intimate each customer or service provider in relation to such changes.

By Setting-up an Account/Subscribing to and/or Logging on to and/or Using the the ‘RoundGlass Reach’ website, and/or the ‘REACH’ application, You confirm that you are over the age of 18 (eighteen) years and acknowledge that you have read and understood these Terms & Conditions and the Privacy Policy (you agree to be bound by them and to regularly check for any amended Terms & Conditions on https://round.glass/reach

Disclaimer:

The services offered through REACH are not a recommendation. You are encouraged to discuss and confirm all the Content that is made available by and through REACH with your physician, psychiatrist, therapist or other healthcare provider before adopting or acting on any information made available through REACH. The website, mobile applications and services do not contain or constitute, and should not be interpreted as, medical advice or opinion. The information and Reports generated by REACH should not be interpreted as a substitute for physician consultation, evaluation or treatment.